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Coffee & Connect – Crucial Conversations

This course teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics – at all levels of your organization. The course teaches nine powerful skills for working through disagreement to achieve better results. Attendees will receive 2.0 contact hours.*

This event is free for PSNA members, $10 for non-licensed students, and $25 for non-members.

Zoom information will be emailed before the session.

Click here to sign up.

Presenter Information:

Wendy Arnott is an international consultant and thought leader in culture change, Wendy is set apart by her ability to integrate her varied professional experiences into training and the Crucial Learning materials, adding value for the participants. She has helped design and develop large organizational cultural change, impacting over 10,000 employees.

Wendy inspires change by meeting people where they are and helping participants elevate their current practice. She does this in a way that is knowledgeable, safe, and fun. Participants experience the sense that they are adding to the knowledge they brought to the training so they can make their next improvement. She is comfortable doing this with all manner of audiences, across industries, and among every level of responsibility. She takes concerns seriously and holds them lightly as she partners with people to find sound, workable, and practical behavioral improvements through training or in speeches/presentations.

*In order to obtain 2.0 contact hours for this activity, the learner must attend the activity and complete the evaluation. 

The Pennsylvania State Nurses Association is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation. 

No one who is in a position to control content has any relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

Click here to sign up.

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