The Harrisburg University of Science and Technology, in collaboration with PSNA, will offer “Philadelphia’s Free Health Clinics: Impacting the Homeless Population and Benefiting All” in Philadelphia on April 19. Join us for an open conversation to hear from nurses and other direct care providers assisting the homeless population in the city. 1.0 CNE will be awarded. This event is free. RSVP by April 12.
About this Event
- The Pennsylvania State Nurses Association is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
- 3.0 contact hours can be earned by attending 100% of the activity and completing an evaluation.
- No conflict of interest exists for any individual in a position to control the content of the educational activity.
What You’ll Learn
- Lead with Influence: Learn proven strategies to drive rapid and sustainable behavior change for your teams
- Motivate Others: Enable others to take initiative, think strategically, and improve performance
- Transform Corporate Culture: Grasp essential behavior improvements that create a cascading effect on corporate culture
- Experience Change: Achieve successful team and organizational initiatives, reduce errors, and engage employees
Facilitator
Kevin Surdi, RN / VitalSmarts
Master Certified, Crucial Conversations
Certified, Crucial Accountability, The Power of Habit, Virtual Classroom
With over 15 years of experience in emergency medicine — from EMS and nursing to senior administration — Kevin has personally led many organizational and culture change initiatives. He’s also worked with a variety of frontline healthcare professionals, middle management, executive teams, and leadership development programs. As a result, Kevin provides valuable insights regarding relationship dynamics within organizations. In addition, his emergency medicine experience has trained him to be comfortable in fast-paced, rapidly changing environments and high-stakes situations — and to empathize with those working in similar conditions.
A registered nurse, Kevin has a passion for helping others, which you can feel in his training. When he facilitates, Kevin ensures that everyone has grasped the material and can walk away with a new perspective on complex situations.
Award-Winning Training
The VitalSmarts training solutions address the most common behavioral workplace challenges. Each training focuses on a practical skillset that empowers employees and hospital systems to achieve lasting change and measurable results.
VitalSmarts Knows Healthcare
For the past 20 years, VitalSmarts has researched the effects of silence in healthcare and uncovered some startling trends:
- Cultures of poor communication among health professionals result in medical errors and staff turnover. Their research shows while 84% of doctors and nurses have seen coworkers take dangerous shortcuts, fewer than 10% voice their concerns.
- While safety tools are one part of the solution to improving patient care, they do not compensate for crucial conversations failures in the hospital.
- On the other hand, organizations that build cultures of dialogue among their administrators, physicians, nurses and staff experience significant reductions in medical errors, increased patient safety, higher productivity, and lower staff turnover.
The Biggest Problem in Healthcare is Silence
Unfortunately, drama in healthcare isn’t reserved for TV.
VitalSmart’s latest research shows that while interpersonal drama within caregiver teams is frustrating — it’s not the real problem.
The real problem in healthcare is silence.
Specifically, how well or how poorly employees can speak up and address behavior challenges predicts patient safety, quality of care, quality of patient and family experience, and staff engagement.
Cost
Student* $25
PSNA Member $75
Non-Member $150
* unlicensed nurse graduate or student
Register using the green ticket link above.
Register
Registration is open for PSNA’s winter 2021 Legislative Ambassador Program (LAP). The LAP is a grassroots advocacy network of nurses from across Pennsylvania who represent professional nursing’s voice in the Pennsylvania General Assembly.
Ambassadors are a critical tool in advancing PSNA’s legislative agenda and identifying solutions to nursing issues in our Commonwealth. Through the program, Ambassadors have the opportunity to participate in a broad range of advocacy initiatives with the support of PSNA staff while building relationships with elected officials.
This free education is only open to PSNA members. Members who would like to join the winter 2021 class can contact Noah Logan at [email protected].
Fast Facts
- Ambassador online course opens January 11 and closes March 15.
- Coursework is completed through the PSNA CE Center (ce.psna.org).
- Learners will receive support from PSNA’s Government Affairs team and Ambassador graduates.
- Self-paced education modules focus on state-level politics and professional advocacy.
- Earn contact hours.
I became an Ambassador to learn how to bring my patients’ issues to legislators. The program has opened my eyes to new paths for nurses to be recognized for our dedicated work. Legislators have welcomed my information and opinions. Patricia White, LAP Member, PSNA-PAC Member
Ambassador Roles and Responsibilities
- Be a registered voter
- Participate in Ambassador calls (as needed)
- Send letters to elected officials
- Attend meetings with elected officials
- Communicate with legislators and staff via phone, letter, and email
- Submit letters to the editor and op-eds (as needed)
- Set aside personal political agendas when representing PSNA
- Inform PSNA’s Government Affairs team of your legislative activities
- Respond to and share PSNA action alert emails
- Educate RNs on PSNA’s legislative priorities
Ambassadors Receive
- Advocacy and healthcare updates on a “first-to-know” basis
- PSNA’s Advocacy Academy (online education, awards contact hours)
- Legislative agenda, talking points, policy briefs, and position papers
- Legislative materials to leave with your legislators
- Opportunities to provide testimony
- PSNA Legislative Ambassador business cards